FREE shipping in all Italy
Online return by courier / forwarder
If you have made a purchase on the website www.alberodellaVita925.com, you will be able to start the online return procedure in the personal section, "My Returns" and send the product to the address indicated in the form filling procedure. To allow the correct processing of the online return request, you must comply with the terms and conditions of acceptance of the request communicated by email from Talento International S.R.L.; in the absence of acceptance, Talento international cannot process your return request. It is specified that the shipment of the Product must take place no later than 30 days from the completion of the return request via the web; following the request, the customer will be provided with a return identification code (case number) which must always be communicated to the selected courier for the return of the goods, so that they can always indicate this on the delivery receipt. Unless otherwise notified, any costs for returning the Product are charged to the Customer. In any case, in order to be entitled to a refund of the Product price, the Product must be returned intact, in normal condition, packed in the original packaging and complete with all accessories and everything originally contained in the original packaging. The reimbursement of the purchase price of the returned Product will be credited to the subject who has finalized the order, using one of the methods in use at Talento International S.R.L. in a suitable term, and only following the positive result of the control of the Product received , in any case net of shipping costs (if applied to the order).
The customer who has purchased a customized product or customized product for sale from an alberodellaVita925 retailer or through the website www.alberodellavita925.com will not be able to return it.
INFORMATION RELATING TO THE EXERCISE OF THE RIGHT OF WITHDRAWAL ON THE BASIS OF LEGISLATIVE DECREE 206/2005
The customer of alberodellaVita925 has the right to withdraw from the contract, without giving any reasons, within 14 days from the delivery of the purchased good. Withdrawal may concern all the goods you have purchased or only part of the goods themselves. To exercise the right of withdrawal, you can fill out, within 14 days from delivery of the goods, the request for withdrawal within your MyAccount area on the alberodellavita925.com website, stating as a reason for the return the "Right of withdrawal". Alternatively you can also send a written notice of withdrawal, via the postal service, always within 14 days of delivery of the goods, to Talentointernational srl, Via Giolitti 5, 20025 Legnano (MI), specifying the intention to withdraw from the purchase and the / the goods / s for which you intend to exercise the right of withdrawal. alberodellaVita925 also makes available on its website a form that you can use for the communication of withdrawal. If you have sent a notice of withdrawal, including via the MyAccount area on the website alberodellaVita925, we will immediately send a confirmation of receipt of the withdrawal on a durable medium, informing you of the address at which you can return the purchased goods; the shipment of the goods to this address must take place within 14 days of receiving our communication. To comply with the withdrawal deadline, it is sufficient that you send the communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period. For any clarification please visit the "help and contact" section on the website of alberodellavita925 and contact us.
Effects of withdrawal
If you withdraw from this contract, you will be reimbursed for all payments made to us, without undue delay and in any case no later than 14 days from the day we are informed of the decision to withdraw from this contract. These refunds will be made using the same payment method (Paypal or Stripe or alberodellavita925) used by you for the initial transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of such reimbursement. The reimbursement may be suspended until receipt of the goods or until the consumer has demonstrated that he has returned the goods, whichever is earlier. The direct costs of returning the goods will be at your expense. With regards to the goods which by their nature cannot be returned by post, it is estimated that the direct costs of returning them could involve an outlay of between 20% and 40% higher than what was paid at the time of purchase and highlighted under the heading "Delivery"; the variations may depend on the chosen courier and on the conditions of the latter applied to consumers and end users.
All orders from Italy are free of shipping costs. · The shipping costs for a change of goods will be charged to the buyer, except in cases where the products are damaged or different in size or model with respect to the order. · Delivery takes place approximately 6-9 working days. · For Calabria, Sicily, Sardinia and the Islands, delivery may take an additional day. · Working days are Monday to Friday. We also invite you to take into consideration the holidays when our warehouse does not ship. · For oversize rings that do not fall into the specified categories and that range from 10 to 30, delivery takes about 15 working days.